Frequently Asked Questions (FAQs)
Freezer Repair FAQs
How do I know if my freezer needs repair?
Your freezer may need repair if it isn’t keeping food frozen, makes unusual noises, or has visible leaks. Contact Victory Appliances Repair & Sales to diagnose the issue.
Can you repair both residential and commercial freezers?
Simply call or fill out our online form, and we will schedule a visit to your home at a time that is convenient for you.
Can you repair both residential and commercial freezers?
The repair time varies depending on the issue, but we strive to fix your freezer as quickly as possible, often within the same day.
Do you provide replacement parts if needed?
Yes, our technicians carry a range of parts and can order specific ones to ensure your freezer is repaired correctly.
Yes, our technicians carry a range of parts and can order specific ones to ensure your freezer is repaired correctly.
Repairing is usually more affordable, especially if your freezer has sentimental value or is otherwise in good condition.
Washer Repair FAQs
Why did my washer break down?
Common causes include:
- Overloading.
- Using incorrect spin speeds.
- Improper water levels.
- Failing to clean and maintain the washer regularly.
Can overloading my washer cause damage?
Yes, overloading can strain the motor and other components, leading to a breakdown.
What should I do if my washer isn't spinning correctly?
Check the spin speed setting and make sure the load is balanced. If the problem continues, it may need expert help.
How often should I clean my washer?
You should clean the drum after each use and perform a deeper clean, including the dispensers and gaskets, at least once a month.
Can small objects like coins damage my washer?
Yes, objects like coins, nails, and other small items can get stuck in the motor and cause severe damage. Always check pockets before washing clothes.
Dryer Repair FAQs
Why is my dryer making loud noises?
Loud noises from your dryer may indicate issues with loose gears, bearings, or worn belts. It’s essential to have these parts checked and replaced if needed.
What should I do if my dryer isn't getting hot sufficiently?
If your dryer isn’t heating properly, it could be due to faulty heating elements. It’s best to have a technician inspect and fix any heating issues.
Why won't my dryer start when I press the power button?
A dryer that doesn’t start could have a problem with the heating element, thermostat, or power connections. Check these components or call us at Victory Appliances Repair & Sales.
What causes my dryer to not shut off even when the timer ends?
Problems with the door, switches, or the timer itself might cause this issue. Have these parts inspected to resolve the problem.
Why is my dryer overheating?
Overheating can be a sign of a defective thermostat or faulty fuses. It’s crucial to check these components to avoid damage to your dryer.
Cooktop Repair FAQs
Why isn't my cooktop heating properly?
If your cooktop isn’t heating, it may be because of a faulty heating element or a problem with the electrical continuity. Checking and replacing the damaged part can resolve the issue.
How can I tell if my cooktop's coil needs replacing?
If the coil doesn’t heat up even after testing it in a working receptacle, it likely needs to be replaced.
What should I do if my cooktop's timer isn't working?
If the timer on your cooktop is malfunctioning, it may need replacement. Remember to disconnect the appliance from its power source before making any repairs.
Why does my cooktop have damaged or corroded terminals?
Terminals might deteriorate over time due to heat exposure. Cleaning them with steel wool or replacing them if severely damaged can help maintain proper function.
Is it safe to repair my cooktop myself?
Basic repairs like replacing a coil or cleaning terminals can be done with caution, but it’s safer to call us at Victory Appliances Repair & Sales for complex issues.
Dishwasher Repair FAQs
Why isn't my dishwasher cleaning dishes thoroughly?
If your dishwasher isn’t cleaning properly, the screen, arm sprayer, or macerator might be clogged with food particles. Cleaning these parts can improve performance.
What causes loud noises in my dishwasher?
Loud noises might be due to a defective pump or a broken arm sprayer. Inspecting these parts and replacing them if necessary can resolve the issue.
Why is my dishwasher not draining properly?
If your dishwasher doesn’t drain, there could be an issue with the drain impeller, valve, or motor. It’s essential to check for obstructions and replace any faulty parts.
What should I do if my dishwasher won't turn on?
First, ensure the dishwasher is properly plugged in and check the circuit breaker. If it still doesn’t turn on, the wiring or fuses might need inspection.
Why aren't my dishes drying in the dishwasher?
If dishes aren’t drying, the dryer component might be broken. You can test the heating capacity with a meter or call us at (469) 972-8898 to fix the issue.
Microwave Repair FAQs
What should I do if my microwave isn't heating?
If your microwave is not heating, it may be due to a defective magnetron or diode. It’s advisable to call a professional like us to diagnose and repair the issue.
Why is my microwave sparking?
Sparks in the microwave can occur when metal is present or the waveguide cover is damaged. Avoid using the microwave and contact a repair technician.
Can I replace the light bulb in my microwave myself?
While you can replace the light bulb in some microwaves, it is safer to have a Victory Appliances Repair & Sales professional do it, especially if the bulb is tricky to access.
How often should I maintain my microwave?
Regularly clean the interior, avoid overloading it, and inspect it for any signs of damage. Professional maintenance every couple of years can help keep it in good condition.
How long does microwave repair usually take?
Most microwave repairs can be completed within a few hours, depending on the problem.
Stove Repair FAQs
When should I replace my stove instead of repairing it?
Consider replacing your stove if it’s old, out of warranty, or if the repair costs more than half the price of a new stove.
Why is one of my stove burners not working?
A burner may not work due to a faulty burner element, switch, or receptacle. Swapping it with another burner can help identify the issue.
What should I do if my stove's temperature is inaccurate?
Issues with the igniter, selector switch, or temperature sensor could cause an inaccurate temperature. It is recommended to have an expert inspect it.
Is it safe to repair my electric stove myself?
Because of the electrical hazards involved, it’s safer to call a professional unless you are trained and have done stove repairs before.
How long does microwave repair usually take?
Stove repairs usually take a few hours, depending on the complexity of the problem.
Disposal Repair FAQs
Why is my waste disposal unit making strange noises?
Strange noises could indicate that something is jammed inside or that there’s an issue with the blades or motor. Turn it off and contact a professional.
What should I do if my disposal unit doesn't turn on?
Check if the unit is plugged in and if the reset button needs to be pressed. If it still doesn’t work, you may need a repair technician to inspect it.
Can I repair my waste disposal unit on my own?
Waste disposal units involve electrical and plumbing components, making DIY repairs risky. Let us at Victory Appliances Repair & Sales take care of it.
How often should I maintain my waste disposal unit?
Regular maintenance involves running cold water during use, avoiding fibrous foods, and having it inspected by a professional every few years.
What are the signs that my disposal unit needs replacing?
If your unit frequently jams, leaks, or does not grind waste properly, it might be time to consider a replacement.
Ice Maker Repair FAQs
Why is my ice maker not producing ice?
Your ice maker might not produce ice due to a broken water supply line, a frozen fill tube, or a defective tap valve. These issues prevent water from reaching the ice maker.
What should I do if my ice maker produces smaller ice cubes than usual?
Smaller ice cubes are usually a sign of a frozen fill tube. To restore normal ice production, you may need to check if the tube is clogged and thaw it out.
Can ice mold inside my ice maker cause problems?
Yes, mold can grow inside your ice maker and cause it to malfunction. It can also pose health hazards, so cleaning your ice maker regularly is vital.
Why is my ice maker making very large ice cubes?
Large ice cubes could be due to issues with the water supply or the electrical system of the ice maker. If unsure, it’s best to call us at Victory Appliances Repair & Sales for a professional repair service.
How can I fix a bad tap valve on my ice maker?
If your unit frequently jams, leaks, or does not grind waste properly, it might be time to consider a replacement.
Refrigerator Repair FAQs
Refrigerator Repair FAQs
If your refrigerator isn’t cooling, it could be due to a power issue, a blocked condenser coil, or a faulty thermostat. Checking these areas can help pinpoint the problem.
What causes my refrigerator to make strange noises?
Strange noises may come from the evaporator, compressor, or condenser fan motor. They could also be the result of loose condenser coils or uneven positioning.
Why is my refrigerator leaking?
Leaking can happen if there’s an issue with the condensation or melting ice system. It’s essential to check for blockages or faulty seals.
What do I do if my freezer isn't making ice?
If your freezer isn’t making ice, the water supply might be blocked. Check the water line for blockages or damage and ensure it’s properly connected.
When should I call a professional for refrigerator repairs?
You should call a professional if you notice severe issues like complete cooling loss, leaks, or excessive frost buildup. These issues often need experts help to fix.
Remember, don’t let malfunctioning appliances disrupt your day. Contact the expert team of Victory Appliances Repair & Sales in Plano, TX today for fast, reliable service and get your appliances back in top shape! Request service now and enjoy peace of mind knowing your home is in good hands.